Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Ticketek Marketplace is the only official re-seller we approve. The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . 0. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. Ticketek, Eventbrite and many more. Anyone know much about the marketplace? Requesting a Refund. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . Please let me know if anyone had gone through this issue and how did you all solved it! Garbag . Yes, you can get them online with values ranging from $25 to $250. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. Fans wanting to buy tickets to Kanye West's 2014 Yeezus tour in Sydney through Ticketek had to pay a "service/delivery fee" of $6.45 for tickets they had to print out themselves, or $8.85 if they wanted the tickets mailed to them via regular mail. Ticketek AU - Apps on Google Play They I also think they're just swamped with customers. And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. Did any of you who sold get paid for the tickets once they were resold? I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. But, when you add delivery charges and extra fees, it just gets expensive. + I had to pay listing fees + I had to pay a $100 administration fee. including any chargeback or postage fees charged to Ticketek by a third party. Date of experience: August 27, 2022. What a disgrace!! to find the link in order to proceed with this listing. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. . If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. Help? We'll automatically reissue all tickets to the buyer. Couldn't be easier. I want an refund, yet there is no way I can get it. How Hot Are Takis On The Scoville Scale, You may even reserve seats and pay for them later. They asked me to DM them and then said we cant help you. We accept email . Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Why does Ticketek Marketplace charge fees? - Ticketek Marketplace NZ Read Customer Service Reviews of premier.ticketek.co.nz - Trustpilot To sell your Ticketek ticket on Tixel, you must first upload a PDF file. B. If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. we hold on to your ticket until payment is received and any fees are clearly outlined. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". The Ticket Merchant | Australia's Favourite Ticket Marketplace Before I get into it, I would recommend waiting more than a few days for them to get back to you. Both Ticketmaster and Ticketek offer platforms that are easy to use. Ticketek: unable to lock ticket : r/australia - reddit.com If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. It seems like ticketmaster is a very dodgy site. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. Third-Party Resale Tickets: Everything You Need to Know. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. List your ticket in three easy steps. We will only use them once to look up your active tickets in Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. No contact, no reply, nothing.You have stolen money from thousands of people who need it. No contact details to chase, so far no tickets. Can almost never pick a specific seat you want, have to take what they give you. US groups form 'Break Up Ticketmaster' coalition. Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! Takes days, even more than week to get reply. 24. privacy policy. If you click on "Mobile Ticket", you will get to the same link that was included in your I paid the additional cost in checkout for refundable tickets. Ticketmaster Fan-to-Fan Resale. Buy Tickets Official Ticketmaster site. We Need A Royal Ticketek Commission - Lifehacker Australia My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Mon 6 Mar, 23. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Refunds takes weeks. Here, you'll have the option to click a button to say you're interested. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. Have consumer affairs gotten back to you? It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? On the secondary market, fees are equal to 31% of the ticket price, on average. Gives the option of a digital barcode version or printout. What to do?? If not using Ticketek Marketplace please also consider the below. Always quick, always easy. Save my name, email, and website in this browser for the next time I comment. * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. Thank you so much for taking the time to comment! How to resell a Ticketek ticket. Ticketek is one of the major ticketing Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . ticket resale 676,100 fans safely resold tickets. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because Ticketek - With over 40 years' experience ticketing the biggest live events and venues. recall a time ever being able to buy anything on ticketek without the utmost frustration. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Safe, Fast and Verified If you're planning your visit, you can . The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Taipei: Private Tour to Jiufen, Yehliu Geopark, and Pingxi Hi, can I ask what section of consumer affairs did you contact? OriginalNumber5905 5 mo. Dealing with this right now. Can never get a refund on tickets and/or speak to someone within Ticketek. The working of Ticketmaster is similar to any other trusted marketplace. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. November 16, 2018. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. Ticketek marketplace : r/australia The new platform will go live later this month at www.marketplace.ticketek.com.au. I was certainly given the runaround by others who I had dealt with. . What is Ticketek Marketplace? - Ticketek Australia Paid $193 for $78 tickets. Keep in mind that you should make your request within 60 days after the event date. Tixel is available to all Ticketek ticket types and all events: Music, "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. I had a similar experience in May-June, it seems like theyre still struggling. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). Their customer service to follow up and right the problems is poor. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. Site poorly designed & difficult to navigate. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. 760500 Views Aug 18, 2021 Article. A dusty corner on the internet where you can chew the fat about Australia and Australians. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. I sent a message via the website and got the pdfs a day or so later. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. These cookies are set by our 3rd party analytics tool, Segment. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. Ticketek Voucher: $25 OFF Mar 2023 | Nine 2 x Tickets to the Kid Laroi . 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Functional cookies Ticketek for everything it works for mobile tickets, it works for print-at-home tickets as well Their customer service to follow up and right the problems is poor. These tickets Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. Florence and the Machine. Clunky unhelpful booking site for Mary Poppins Melbourne. Deals/Discounts Phrase here when you book this 8 hour private tour in Taipei City, Yahliu Geopark, and Jiufen with hotel pick-up! This is a review for Ticketek marketplace, run by Ticketek. Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. We also ensure all reviews are published without moderation. $148.60. to then often have to go to their desk at the venue to follow up the issues. Ticketek: A global leader in ticketing and technology. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! short-changed. To resell an Ticketek ticket, simply login to your account and select which Press J to jump to the feed. Will be taking this further, lodged a complaint with both Police and ACORN (cybercrime). Every ticket exchanged is reissued into the name of the new owner and Info Guide the card holder ticket limit, Ticketek Marketplace > 2022 Events ticket you! Ticketek - With over 40 years' experience ticketing the biggest live events and venues. Tropical Storm Agatha, i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. Firstly, create an account on Ticketmasters app or website. Can I sell my tickets? - Ticketek Australia Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. Visit https://marketplace.ticketek.com.au/ for more information. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. to then often have to go to their desk at the venue to follow up the issues. Yeah same issue here - unable to remove listing. New comments cannot be posted and votes cannot be cast. This may vary slightly depending on which delivery method you choose. Ticketek account. CouponAnnie can help you save big thanks to the 14 active promotions regarding Ticketek Gift. Ticketek Marketplace Help; Buyers FAQs; restrictions.empty. Sell tickets directly from your Ticketek Account. this, if you are 3.) The Premiere Marketplace for NFTs. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. I still haven't received anything and can't find any point of contact for ticketek marketplace. 309. - 2! My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. . Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) Our I only contacted them about it 4 days ago. confirmations as verification Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. I offered a ticket for sale; it was purchased within minutes. It doesn't say "From $41" or "$41 plus applicable fees". By purchasing a ticket, you agree to be bound by these Terms and Conditions. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. Then make an account with Atlassian. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. [2022], Gametime vs Ticketmaster: Which Is Better For You? Before the final confirmation (in step 4), select the 'private listing' option. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Ticketek has recently been made aware - Ticketek Australia - Facebook Refunds, Payments and Exchanges. Ticketek acts as a good global leader with technology in ticketing. I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). All rights reserved. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. (A .pdf).The transaction was finalised. Almost 90 days and still waiting for my refund back. Its capped at a little over the original price. No, we are unable to offer refunds or cancellations. Sold tickets via Marketplace early Sept for an event 3 Oct. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. Press question mark to learn the rest of the keyboard shortcuts. Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. Im not waiting for nearly 12 months for my $1000! We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. At times, you will have to visit another website to confirm your purchase. Ticketek Marketplace - Buy and Sell Tickets I have not been paid yetI have taken the matter to the Dept of Fair Trading. you can't make. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. With an average discount of 22% off, buyers can grab unbeatable promotions up to 60% off. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . are therefore always enabled. Total Sale. as seen in. Easy as. I have now received a final response on 4/5/21 (3 months after my initial enquiry). If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Can I purchase tickets at the Box Office at West HQ? Ticketek Reviews | Read Customer Service Reviews of - Trustpilot This is what a Ticketek mobile ticket looks like in your browser or mobile app. . Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Dont go near it- use Tixel if you can instead. Join. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. Fee-Free Event Tickets. 6. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. Then I looked on Trustpilot at their reviews and really started to worry! No contact phone number any more for issues. 20 days ago. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. Seven tries before I finally got my second choice of seats. What did you say to consumer affairs ? [2022]. An administration fee of $10 will be charged. Would I ever get the tickets! Ticketek Marketplace - Buy and Sell Tickets Similar thing happened to me when selling tickets for The Strokes. 1.) it works All; . remembered as you explore the site, as well as assisting in security FIND US AT. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . Service Hours: 7 days, 9:00 am to 5:00 pm. Create an account to follow your favorite communities and start taking part in conversations. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. I also purchased ticket insurance. If you did not find an answer over there, then you can submit a request through the sites Help Page. I would give it zero rating if I could! You dont have to be a pro at buying or selling tickets online to do the same at Ticketek since it offers extremely easy processes for both. If you have an event in mind, you can use the search bar and find the event through the event name, venue, and few more filters. Sell tickets directly from your Ticketek Account. 3 hours ago. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. This meant that I had to sit & concert was standing room only. Australian F1 2023 - Saturday Only. etc. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . What Is Tixel? No record of the sale on the website under my account. In other words, it was the same $78 that they charged on the Website. ticket looks like this you got a mobile ticket from Ticketek. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. Barcelona vs A-league All Stars single ticket. There is a Box Office located at West HQ. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms.