Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. StubHub WebStubhub, Inc. operates as an entertainment ticket agency. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. Musk Made a Mess at Twitter. Published and reprinted by permission of Houghton Mifflin Harcourt. StubHub - Elliott Report As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. StubHub Phone, Email, Address, Customer Service Email Address. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. WebOUR PARTNERS. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. StubHub is the largest ticket marketplace in the world and enables fans to Terms of the deal are not being disclosed. WebHow To Contact StubHub Corporate Office Headquarters. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. 4 if you have questions about listing tickets. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Sukhinder Singh Cassidy Named President of StubHub To subscribe, click on the button below and copy the URL into an RSS reader. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Within nine months of my arrival at StubHub, thats exactly what happened. Choose Possibility: Take Risks and Thrive (Even When You Fail). Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Thanks for your message we aim to get back to you within 24 hours. StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real the exact pickup location and times. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Pro tip: Each number appears to go to a different department. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). StubHub corporate office address : StubHub With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. Built In is the online community for startups and tech companies. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. He was thrilled to be buying his old company back fourteen years after hed left it. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. The Company offers tickets for live sports, music, and theatre events. Suite 1 Avon, NY 14414. info@quicklees.com {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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\n<\/p><\/div>"}. StubHub - Buy & Sell Concert, Sport & Theatre Tickets If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. eBay Completes the Acquisition of Ticketbis I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. Joo Almeida D'Ea Head of Integration Office. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. In 2015, eBay enabled $82 billion of gross merchandise volume. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. We give them a time frame to offer Enjoying This Built In Excerpt? Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. His digital chapbook, The Internet, was also published in TL;DR Magazine. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. In 2018 and 2019, eBay faced mounting pressure from shareholders. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. I ordered tickets but can't view them online even with the access code. How do I get my tickets back if they didn't sell? On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. If a crisis like this had hit us earlier, wed have been in better shape to weather it. WebNYC Flagship Office - Stubhub. Enjoying This Built In Excerpt? For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history Singh Cassidy will be based in StubHubs San Francisco headquarters. Jeff Zwelling TBD. contact StubHub StubHub 1 if you bought tickets and you have a problem with them. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. We'll do our best to get back to you in the next 24 StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Thanks to all authors for creating a page that has been read 52,013 times. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Founder oftheBoardlist, Former President ofStubHub at. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. Being OK With Spectacular Failure. Restrictions apply. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. 1412 Broadway, New York, 10018, USA. 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StubHub StubHub - Wikipedia For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Enjoy! The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Being OK With Spectacular Failure. Oscar Ferruz Director of Supply, Primary and Operations. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. StubHub's Field Operations If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. AtStubHub, our mission is simple: help fans find fun. She has a successful track record scaling and growing businesses internationally. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Then came the coconut, an event none of us could have predicted. Check out, All tip submissions are carefully reviewed before being published. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. StubHub I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. All Rights Reserved. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking The Utah-based firm announced on LinkedIn it Events Parking. We use cookies to make wikiHow great. Join the list. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. Picking up your tickets at one of our Last Minute Service Centres? The more I learned about StubHub, the more excited I became. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. StubHub will refund your money if an event is cancelled or moved. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. Cons In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. Ticketbis makes it easy for users to attend events all over the world. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). 199 Fremont Street, Floor 4. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. 3 if you sold tickets already and have an issue. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHub HEADQUARTERS. WebStubHub has 21 current employee profiles, including Founder Eric Baker. StubHub Email Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). StubHub How to Contact StubHub: Customer Service for Buyers and Sellers WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. The corporate office phone number is 415-222-8400. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov.
stubhub corporate office email