Lufthansa Operations need to be shut down. Some credit card benefits pay for travel directly whereas others pay for extra expenses. We should be OK strike wise. Won't respond to my refund requestwill have to do a chargeback now. standard seat, seat in the preferred seating zone, seat with more legroom). For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. I flew Eco light last week from LAX to FRA and Im Hey there, I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. and then some people (Hallo Lue!) How a great airline became terrible in over 2 years.. LH is really the worst and I say this as a Miles and More Senator who is forced to fly both them and Austrian bc of their dominance in Central Europe. Lufthansa Is Launching Some of the Most Innovative Airline Seats in the Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. Covid is not an excuse to disregard your customers. Since when is anything with LH best available? Hard to believe that. Lufthansa First Class seats. Never again. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. You are not travelling with a small animal in the flight cabin. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. With the strike, I am not calling today as they have a warning on the phone that it will be a very long wait. Each time the agent reinstated our seats and claimed to associate them with our United reservation. The contract comes into effect with the electronic confirmation of the booking. The agent initially said there was nothing she could do ,not having access and didn't really want to help. Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. Most helpful comments ( as chosen by the OMAAT community ). Lufthansa Covid Rules | SeatMaestro I had to pay $70 to ensure a seat with my husband. the United website and the Lufthansa website. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. Book your preferred seat when booking your flight. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Do LH or Star elites get to avoid this fee? Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). At the Austrian Airlines Service Center. Aegean also does this (though I was assigned window or aisle seats on all three flights I took with them back in March; I do have Star Gold with United though). Multiple seat changes are permitted on the same leg of the trip. Others too. At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. But we were still in Premium Economy and had seats, so it wasn't really a problem. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Wow: Lufthansa Reveals Meter-Wide First Class Suite Plus Seats But for now I have left that behind and am enjoying my trip. C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? Passengers requiring wheelchairs | Lufthansa We are traveling from SFO to Valencia this Tuesday 2/21 . Alternatively, you may use. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. Thanks Lufthansa. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. Or the pre-selection is I always checked in . In reality, the differences between budget airlines and full-service ones keep reducing every day. I'm grateful to the posters, something new I've learned when booking a code share (ta && ta.queueForLoad ? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445496', '');}, 'log_autolink_impression');Airline and not on Lufthansa planes. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. Fly with Lufthansa Airlines If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. in Agent at Lufthansa. They should realise things like the free seat assignment at check in aren't the reason people choose light over classic, but LH over EasyJet. AC often does not allow advance seat selections for (ta && ta.queueForLoad ? By the way, travelling regularly on Lufthansa it already happens that your chosen seat gets reassigned so that they can cramp all passengers backwards, leaving 10 empty rows at the front. She is very terse and rude and says she needs o deal with another flight. I was offered a refund for the seats but I have yet to see it. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. As with any airline ticket today, you have to think about what you NEED from the flight to determine what your best option is. Lufthansa Seat Reservation Mess Up Plus German Airport Strike The plane took off on time and arrived 45 min early and was not packed. more, You seem to have JavaScript disabled. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. However, considering the usual fare difference between these airlines, passengers may be wise to see how much sense it is flying with a 25/$35 seat fee each way and no scope for refunds or changes. The amendment fee entitles the passenger to change their seat to any seat that is still available. CarolGreat story. At least my United Premium Economy seats never changed and my departure is on time The seat is reserved at least 52 hours before departure. While reserving a spot on the web, you should give a similar data as while reserving a . The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. Yes, Lufthansa Express Rail includes an advance seat reservation. They are clueless at Lufthansa about this. But strangely only at FRA. You can find out more about which cookies we are using or switch them off in settings. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. Lufthansa seat reservations for Economy Class passengers, Seat reservations for Premium Economy, Business and First Class, Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, Conditions for Lufthansa seat reservations. Surprisingly decent food and more than expected. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. Yes. I flew three airlines in my trip to Greece from California. The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. aisle seat, window seat, seat with more legroom). This is the number that you can use to make a reservation with Lufthansa. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Lufthansa Allegris business class - Seat. dont follow the news when it comes to LH and Jews. 2.1. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . I had to check in, pick seats, and make amendments on two of the airlines with no problem. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. They feature at least ten centimetres of extra legroom. total phone time all I cared was that I got my seats that I had already paid for. Please note the following special conditions in such cases. One journey, countless possibilities: your upgrade to First Class on Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa also need to recognise the fact that some people have breathing difficulties. To be honest, Skyteam offers the most competitive product in Europe. The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. Call the Police. I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. He refuses. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. The Lufthansa Reservation Number is +1818^483^0820. Lufthansa seat selection - Air Travel Forum - Tripadvisor Others too. Incredible. When people book half a year before their cheap ass ticket and want to block all good seats for free. You do not meet the conditions for sitting in an emergency exit row. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. I find them a pain, yet a necessary evil at times. Lufthansa Express Rail | Lufthansa The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). If they apply this to SEN, I will try hard to avoid LH wherever possible. I have to correct you on one thing: Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. Who benefits from this code share malarkey? Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. When I get to their website it now says no seat reservation are available for this flight. Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. If you dont need a seat assignment or checked bag, the savings could be worthwhile. You can only switch your seat to another seat or at a lower price. The only improvement was that we were able to get connected quickly. Saturday, the airports are likely to be extra busy. By this point I had paid for a seat assignment after my previous experience. I don't know What happens if you can't produce an entry stamp? While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, which either don't offer any food at all, or go bananas with the pricing, hiding behind the "organic" and "premium" stickers. Any free seat assignment option for *S or *G? I think you're jumping the gun here when assuming the worst. Unaware at the time of booking, we wouldn't be able to select seats on a code share. (Easier said than done, my home airports are FRA and DUS.). Changes and cancellation conditions of the operating carrier apply. If you're flying Economy Light, your seat is currently assigned only at check-in. I have confirmed seats for those chosen seats weeks in advance. and when leaving Germany they demand to see your entry stamp into the EU.. I am tall and not thin so a center seat really isn't fun. On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. A) Why are you taking the customers money and giving them front seats, then taking them away when they show up to the gate ? As of June 1, 2022, Lufthansa will assign economy seats at the time of check-in when traveling on Economy Light fares. Easy! Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class.
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