6538 South Frwy. Reveal contacts of top Harris County Toll Road Authority managers and employees. Purchase your BancPass Toll Sticker online or at participating retailers. Other payments may have a fee, which will be clearly displayed before checkout. This position primarily operates in a professional office environment. Some Toll Operators have billing delays. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Job Description & How to Apply Below. HCTRA Harris County Toll Road Authority Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. FAQ | BancPass Cash Reloadable Toll Sticker This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Please allow 24 hours for a customer service agent to respond to emails. Accountable for call quality, attendance, and adherence to work schedule results. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. .hmg-jb .apply-progress-bar li.active > a:before { I try to cancel by Phone but i cant make it } Reload using credit online or through the phone app. Please click on the link to begin. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . } } Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Your Contact Information. As Texas slashes tollway fines, Houston drivers are faced with - Chron Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. However you identify and whatever your background, we encourage you to apply today. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. How can I contact Harris County Toll Road Authority about my bill? 1485. download the app and log into your account using the same username and password Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Available Seven Days a Week . You may visit their website or send an email request by clicking HCTRA Email Support. Prefer to pay as you go, and Pay your way? Please check with other tolling agencies directly for questions about their policies and programs. Zero stress. Join to view profile . You may also call 866-978-5061 during normal business hours. This is an error with the Toll Operators billing system. Harris County Toll Road Authority - Yelp Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. I have worked here for over 3 years and I have the utmost love and appreciation for this company. List of Harris County Toll Road Authority employees - SignalHire The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. The latest review Lien release was posted on Sep 19, 2022. . . We have over 1,000,000 users and companies will listen to us. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. #jb-user-account-nav>li.active>a { John Barrera - Bilingual Customer Service Representative - Harris Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Does doxo process payments for all Harris County Toll Road Authority services? Get started today. Unfortunately, you can only buy them at state stores or order them online. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Must be able to adapt to dynamic, quickly changing telecommunications environment. color: #376d7d; Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Dont have an EZ TAGaccount? Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. window.location = location.href.replace(/^http:/, 'https:'); If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Roadside Assistance. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Ability to speak effectively on the telephone. Referrals increase your chances of interviewing at Harris County by 2x. Hilton Honors Number. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Sign up First time to login? You Will Find Thewww hctra org loginTop Links Here. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Please read this page for more information on HCTRA.org's language translation. Overview of CSC complaint handling. You can unsubscribe from these emails at any time. Email Address. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Resource Staffing s team has not let me down once with our staffing needs. We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . | Wilshire North Houston Hours/. 281-875-3279. Get a free Virtual Credit Card to signup for Subscriptions. You can contact them directly by phone at 281-875-3279. Houston, Texas 77021 Click the link in the email we sent to to verify your email address and activate your job alert. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Place/answer phone calls to the customer answering EZ Tag questions. Social . Harris County Toll Road Authority has 1.5 stars. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. HCTRA Harris County Toll Road Authority gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. 281-875-EASY (3279) You may visit their website or send an . Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Toll Operators have different rules, laws, and requirements for driving their roads. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. + EZ TAG phone number . 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. HCTRA Harris County Toll Road Authority This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. HCTRA Harris County Toll Road Authority . Mar 01 2023. TX Unpaid tolls may result in additional fees and penalties, including issuance . You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Visit the Career Advice Hub to see tips on interviewing and resume writing. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. hctra login - nppez.bluejeanblues.net Why isnt my app updating my tolls? Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. } Voice messages left after hours will be returned the following day. HCTRA Harris County Toll Road Authority Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Password reset instructions will be sent to your email address if it has an associated account. Contact - Drive288 Express Lanes Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Hours may vary based on the business needs of the HCAO. How do I contact customer service? Prepare and . Be safe from hackers and unwanted bills. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Please be ready to provide the vehicle . for HCTRA (VEC)$15.75/hr. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Use the EZ TAG lanes today! However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. You will be responsible for charges incurred up to the time that BancPass is notified. } 77401 With the BancPass Toll Sticker you pay the lowest toll fee on the road. 3,107,130 Active TxTags as of March 1, 2023. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! var jb_url = 'careers.resourcestaffing.com'; color: #376d7d !important; You can update your choices at any time in your settings. 9 followers 9 connections. So, Ive pretty much given up. Please put the word VIOLATION on the subject line. How is Harris County Toll Road Authority rated? HCTRA cares about your comments & concerns. Mobile:832.725.5443 If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Manage your account with automatic text reminders and the BancPass mobile app. } Your real card info stays hidden. Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp equipment. Commute & Mass Transit and other bills can be paid at doxo. Customer Service. Support Phone. Join to view profile . Prior experience in a customer service-related role. Published on: May 6, 2020. .script("/js/nouislider.min.js").wait() Ability to speak and type at the same time. How do I change the phone number on my account? Can I find my bill online? Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Customer service is terrible. } What happens if I fail to register my License Plate as required? For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. If you continue, you agree with our policy statement. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. HCTRA Harris County Toll Road Authority .hmg-jb-alert-info, .hmg-jb-alert-success { Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Listed below are our top recommendations on how to get in contact with EZ TAG. The staff responds very quickly and with details. Answering inbound calls and assisting callers with EZ Tag questions. For questions about the Grand Parkway, . The amount of a reload includes a $2 fee. For quicker assistance, please have one of the available items below ready when contacting HCTRA. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Optional For Hilton Honors related questions or issues. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Save my name, email, and website in this browser for the next time I comment. Login | TxTagStore Site 10 followers 10 connections. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Prevent apps from taking your money without permission. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. No endorsement has been given nor is implied. If i have to pay somthing place contact me. . Pay and Career. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. or by texting the word BALANCE to 866.978.5061. } Houston, TX 77040. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. } Corporate Headquarters More Harris County Toll Road Authority FAQs. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. I can't find my paper bill. Prefer an automatic monthly subscription? Ability to use calculator, having above-average mathematical skills. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. color: #376d7d; HCTRA Harris County Toll Road Authority Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . US. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Ability to problem solve, organize, and prioritize assignments to meet deadlines. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Tarsha Robertson-Joseph - Lead Customer Service Representative - Harris .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. } 3872. You are about to be logged out due to inactivity. If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. Get notified about new Customer Service Representative jobs in Houston, TX. established on your HCTRA.org log in. queue.script("/js/bootstrap.min.js").wait() No endorsement has been given nor is implied. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! They charged my account 2 times within the same minute . Brittani Nelson - IT Systems Specialist II - Harris County Toll Road Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. . To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Occasional ability to work extended hours to accommodate case load demands. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. 2/14/2018. /* only load jQuery if not present */ x We use cookies to ensure that we give you the best experience on our website. var checkSSL = function() { The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. HCTRA Customer Service Closed Published on: February 15, 2021. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. I ordered our transponders on July 3, 2020. Managing your EZ TAG account just got easier. .hmg-jb a:hover, .hmg-jb a:focus { Please allow 24 hours for a customer service agent to respond to emails. preview. Text message rates may apply. Dave DeBlasio - Image Review Trainer, Harris County Toll Road Authority If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. CSC Phone, Email, Address, Customer Service Contacts | ComplaintsBoard Users can even use credit cards to replenish their account. HCTRA Harris County Toll Road Authority Last Modified May 6, 2020. Harris County hiring Customer Service Representative - Compliance The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). background-color: #376d7d; } Login to your EZ TAG account. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. .hmg-jb-bg-primary { | Dairy Ashford 1 shift and 3rd shifts are available. These essential cookies may also be used for improvements, site monitoring and security. I have a disabled vet plate or other plate that allows for free tolls? Login to save this search and get notified of similar positions. If you need assistance, please contact Customer Service. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. color: #376d7d; .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { For roadside assistance, please . How can I pay my Harris County Toll Road Authority bill? checkSSL(); Learn More. Full Name. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. No minimum balance required. Forgot Username | Career Pages } https://wprod-m.hctra.org/TranslationDisclaimer#! The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Reported Issues: 4 Comments. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Chicago, Illinois. background-color: #203f48; . What If deactivate my BancPass Toll Sticker? TxTag has launched a new website to make it even easier for you to manage your account. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students.
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