Ordered and paid on 10th December my daughter's Xmas present. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Footasylum Reviews | Read Customer Service Reviews of www.footasylum I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. Why have i been rejected for my return as the item was faulty? Alternatively, enter your order number and email address into Hermes to monitor your delivery. I have worked in retail for over 15 years. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. In just a few steps, we'll have it sorted. 124.99. Do you agree with Footasylum's 4-star rating? Popular Christmas FAQ They were dispatched quickly and delivered within a few days to Northern Ireland. Anyone can write a Trustpilot review. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Only response was we would receive a call within 8 hours - that was two days ago! The team at Footasylum used SafetyCulture platform to keep their staff safe as the pandemic unfolded by providing a means to complete digital checklists for their staff and to better manage operations. When you purchase through links on our site, we may earn an affiliate commission. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Then I started a new chat and got Sophie who was absolutely lovely. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Rather than shopping on the Footasylum website, the Footasylum app (which is available on iOS and Android devices) is a quick and easy way to shop the full product catalogue from your phone or tablet. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. UK Returns Free return by our courier service. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. We use dedicated people and clever technology to safeguard our platform. Ordered item was faulty. Shocking company - bought two items trainers and sliders order value 100.28 never received. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Footasylum - SafetyCulture (formerly iAuditor) 3. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. All students enjoy 10% off at Footasylum. Hey Getta,Thanks for leaving us a great review. Yay! The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Get 60% off instantly: Footasylum discount codes } Finder CA Keep up the good work Terry!Thanks so much.Tanya. We often link to other websites, but we can't be responsible for their content. 1. Ends: Tue 28 Feb 2023. That is great news that they arrived a day early!We hope to see you again very soon. It's great to hear you are happy with the coat and that the delivery was so quick. 10/10 will not be using footasylum again. !spoke to Edge lane store about colours in crocs. Date of experience: January 04, 2023. Would not recommend. Ends: Mon 6 Mar 2023. Ordered standard delivery, was dispatched the next day & arrived the day after. Footasylum Reviews - Read 369 Genuine Customer Reviews | www.footasylum.com This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If valid, the page will refresh and your total will be updated accordingly. Once you've placed your order, standard delivery takes between 2 to 4 working days to arrive. . They sent me trainers in a damaged box. Over 90 off RRP. Extremely moody.I've never seen such self absorbed people. 2023 Trustpilot, Inc. All rights reserved. Here are 8 tips for writing great reviews. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Nike Retro Fleece Jogger 4083633700 Mens Sportswear. They also offer a WhatsApp device but it doesnt work. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. 10% off at Footasylum on first orders with this promo code. The Footasylum app puts every store at your fingertips.-Footasylum UNLCKD Loyalty, but not as you know it. Shoved the card machine into our face. Ordered coats for 2 of my sons in the sale. Avoid this store at all costs. Footasylum Reviews | Read Customer Service Reviews of www.footasylum * One or more of these files was not uploaded due to an invalid file type. As one of the UKs leading sportswear, streetwear and fashion apparel retailers, Footasylum has access to the latest collections from popular brands. Also it was delivered to Republic of Ireland avoiding customs charges. Manners cost nothing. They have sent them back to me and are refusing a refund. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Frasers Group reportedly offers to buy Footasylum One very disappointed son this Xmas! I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. If you don't like it, leave. Up to 60% off at Footasylum on selected women's t-shirts. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. Do you agree with Footasylum's 4-star rating? Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Read Customer Service Reviews of www.footasylum.com - Trustpilot Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! Make sure your order is unused and in original packaging and labels. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Returns at Footasylum - Staall.com UK It needs to be unworn or unused and still have the original tags. They sent me trainers in a damaged box. It goes against our guidelines to offer incentives for reviews. Hey Getta,Thanks for leaving us a great review. footasylum returns faulty Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Once Footasylum has received and inspected your order, a refund will be issued. We also ensure all reviews are published without moderation. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. 10/10 will not be using footasylum again. Which are the instant chat and the WhatsApp!! You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Beth is Home Editor for T3, looking after style, living and wellness. " My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost 150.00 what a shambles of a company you be ashamed . Was told that neither was possible because I didnt return them in the original shoe box!
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